PRIVACY POLICY
Digital Flossie Global Limited
Effective Date:January 2026
1. Introduction
Digital Flossie Global Limited (“Digital Flossie Global”, “DFG”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you visit our website, engage our services, or interact with us.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Company information
- Billing information
- Information submitted through contact or booking forms
b. Technical and Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral sources
c. Communication Data
- Email correspondence
- Consultation requests
- Feedback and inquiries
3. How We Use Your Information
We use your information to:
- Provide and deliver our services
- Respond to inquiries and strategy session requests
- Process payments and contracts
- Improve website performance
- Send relevant business communications
- Deliver marketing communications where consent is provided
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
Where applicable, we process personal data based on:
- Your consent
- Contractual necessity
- Legitimate business interests
- Legal compliance obligations
5. Data Sharing and Third Parties
We do not sell your personal data.
We may share information with trusted third parties including:
- Hosting providers
- Payment processors
- Email marketing platforms
- Analytics providers
- Legal or regulatory authorities where required
All third parties are required to maintain data confidentiality and security.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system is completely secure.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Once no longer required, data is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Withdraw consent
- Object to processing
To exercise these rights, contact us at: [Insert Email]
9. GDPR Compliance (For EEA Residents)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
We process personal data of EEA residents in accordance with GDPR requirements.
10. Nigeria Data Protection Act Compliance
Digital Flossie Global complies with the Nigeria Data Protection Act (NDPA) and applicable data protection regulations in Nigeria.
Under Nigerian law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion where legally permissible
- Lodge a complaint with the Nigeria Data Protection Commission
We are committed to ensuring lawful, fair, and transparent data processing practices.
11. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Enhance functionality
You may disable cookies through your browser settings. Some website features may not function properly without cookies.
Where required by law, we request consent before activating non-essential cookies.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.
13. International Data Transfers
As a global consultancy, your data may be processed outside your country of residence.
Where data is transferred internationally, appropriate safeguards are implemented to ensure lawful and secure processing.
14. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
15. Contact Information
Digital Flossie Global Limited
Email: support@digitalflossie.com